Skip to content

Terms and Conditions

(Incorporating Acknowledgement of Medical Services and Guarantee)

Consent and Agreement binding

By indicating my acceptance of these terms and conditions, I hereby:


SHI is dedicated to providing an efficient and effective service to its patients and to this extent if I, as patient or guardian, as the case may be,:

Fees and Costs for Services

I accept that the fees payable for the consultation I am to receive is paid for by a third party and, as such, there are limitations and restrictions on the extent of such consultation or any further consultations or treatment. The services or package of services available to me by SHI are limited to the extent:


SHI will not be liable, directly or indirectly, for any loss, damages, costs and/or expenses directly or indirectly sustained by myself and/or the patient as a result of the services so rendered and that I/the patient hold SHI harmless against all and/or any damages and/or losses incurred by me/the patient as a consequence of any claim arising from the services so rendered, hereby waiving all such claims against SHI.

Consumer Protection Act

Insofar as any of the provisions contained herein are in conflict with any of the laws of South Africa, including but not limited to the Consumer Protection Act, 2008 (Act No.68 of 2008), as amended, for the time being in force, such provisions will be deemed to be amended only to the extent necessary to comply with the provisions of such laws.

Patient Information, Medical Information and Personal Information

By indicating my acceptance of these terms and conditions, I hereby:

I am aware and understand that:


I consent to receiving marketing information from SHI and its partner or affiliated companies.